FAQs
What products do you offer?
At Made of Marble, we specialize in creating exquisite marble tables, mirrors, and custom marble creations. Each piece is a testament to our dedication to quality, elegance, and unparalleled craftsmanship.
What materials do you use?
We use only the finest marble, carefully sourced from distinguished quarries around the world. Our commitment to quality ensures that every piece we create reflects the natural beauty and durability of this timeless material.
How do I place an order?
You can easily place an order through our website. For custom creations, tap on Bespoke Creations to get started. Our team will work closely with you to bring your vision to life, from initial design to final delivery.
What is the production process for custom creations?
Our custom creations begin with a detailed consultation to understand your specific needs and vision. We then move through a meticulous process of design, material selection, and crafting, ensuring that each piece meets our exacting standards of quality and sophistication. The timeline varies depending on the complexity of the design but typically ranges from 4-6 weeks.
How long does it take to receive my order?
For our standard products, you can expect delivery within 5-7 business days. Custom creations require a longer timeframe, typically 4-6 weeks, depending on the complexity of the design. We are committed to delivering each piece with the utmost care and precision.
What are your pricing details?
Prices for our standard products are listed on our website. For custom creations, pricing is determined based on the design, materials, and craftsmanship involved. After an initial consultation, we provide a detailed quote to ensure transparency and clarity.
Can I request a refund or exchange?
We offer refunds or exchanges on standard products within 14 days of delivery, provided the item is in its original condition. Due to their personalized nature, custom creations are non-refundable. However, we work closely with our clients throughout the creation process to ensure complete satisfaction.
What if my order arrives damaged?
In the unlikely event that your order arrives damaged, please contact us within 48 hours of delivery. We will assess the situation and provide a replacement, repair, or refund as needed to ensure your satisfaction.
How can I contact you for further inquiries?
We’re here to help with any questions or special requests. You can reach us via the contact form on our website, by email at info.madeofmarble@gmail.com
